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Verishow: An Alternative To The Traditional Live Chat

by Maverick on October 25, 2011

Online shopping is becoming a preferred and convenient way to purchase products, urging companies to increase their e-sales efforts. However, In order to make use of the potential that e-commerce holds, high quality online customer service for support and sales is required.

Verishow Live Chat Verishow: An Alternative To The Traditional Live Chat

VeriShow, a multimedia live chat platform, helps websites assist and convert clients in a more interactive, personalized way. The service offers a set of applications that help company reps use more than just live text chat. The platform allows the agent to share content in real-time and communicate with customers more effective. It includes the following main features and apps:

  • Audio and video communication – use audio or video to communicate with clients.
  • Live Video Feed – use a secondary video camera to demonstrate a real-world product for example.
  • File sharing – Upload and share content, e.g. product images, videos and PDFs. Annotate those and save them for later use.
  • Screen sharing and capture – Assist a client by showing him/her content from the representative’s screen. Take screenshots and review them together.
  • Text Chat Translator – This chat app automatically translates text into the chosen language, enabling reps and clients to communicate in different languages.
  • Form completion – Provide customers with the option to complete and sign online forms – for various purposes, such as for closing sales.
  • White board – use an interactive whiteboard to draw, mark up, and write text comments. Save your work to PDF.
  • Browse Google Maps and YouTube videos – The platform allows users to simultaneously watch YouTube videos, or use Google Maps to show locations and mark routes.

VeriShow is web-based, and can be integrated into a webpage via an embedded call-button, which launches the live help session. The live chat button can now also be embedded into a company’s Facebook page. The service has a number of premium plans, and offers a free version as well.

For Further Reading:

  1. What Is Facebook Group Chat?
  2. Skype video Chat for iPhone and iPod Touch Coming Soon
  3. How To Get Old Facebook Chat Back
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  6. Watch Anna Hazare Live From Ramlila Maidan, Delhi
  7. Watch Live Streaming updates on Japan EarthQuake and Tsunami

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{ 1 comment }

Zack November 1, 2011 at 2:20 pm

Very nice. Collaboration window looks great.

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